Bench just shut down

Bench just shut down. Thousands of businesses are scrambling to recover their accounting and tax documents.
(Here’s what happened—and what’s next for affected businesses.)

Bench, a Canada-based accounting platform, abruptly went offline yesterday, leaving its 35,000+ U.S. customers in the lurch.

Years of accounting data, tax docs, and financial records stored on the Bench platform suddenly became inaccessible.

Customers received a notice on the company’s website:
“We regret to inform you that as of December 27, 2024, the Bench platform will no longer be accessible… we’re committed to helping Bench customers navigate through the transition.”

But for many, this abrupt shutdown feels like betrayal.
A startup that raised $113M from top investors like Shopify and Bain Capital Ventures, Bench was once the go-to for small business bookkeeping.
Now it’s gone.

What this means for businesses:

:memo: Back up your data. Customers can download their data until March 2025. Don’t delay—extensions with the IRS won’t fix everything.
:arrows_counterclockwise: Find alternatives fast. Bench suggests migrating to Kick, a new player backed by OpenAI.
:thinking: Ask tough questions. What happens when a trusted platform vanishes? The answer can’t just be “file an extension.”

This is a harsh reminder: as small business owners, we rely on tech—but we must have a backup plan.
Does your business have one?

Time to go back to the tried and true software.

Try out HarQuin Bookkeeping. They use QuickBooks Desktop or Online (tried and true), you have 24/7 access to your reports through their secure cloud and on their app, you have a dedicated bookkeeper and a team of experts behind them. They are nationwide, specialize in dozens of industries, and handle sales tax and payroll. Most clients pay between $65-$275 a month. General Estimate — HarQuin Bookkeeping and Consulting Services, LLC.

It’s really unfortunate to hear about Bench shutting down, especially at such a busy time of the year. If you’re looking for a reliable alternative, Odoo might be a great fit.

Odoo’s accounting system is easy to use and can handle things like split transactions, affiliate commissions, and more. It’s a good option for small and medium-sized businesses with unique needs.

HSxTech is an official Odoo Silver Partner and can help you move your data from Bench and set up everything in Odoo. Need help? Book an appointment with our expert consultants today!